Arrivo Support
Contact
Email: huoxushini2020@gmail.com
We usually reply within a few business days.
Quick help
- No alert while locked — Grant Location Always, enable Notifications, and keep a reminder session running. Vibration helps when the mute switch is on.
- Battery — Arrivo uses geofencing / significant-change when far away and higher accuracy only when approaching. Stop the session when you arrive.
- Wrong place name — Long-press the map or pick from nearby stations / search results.
- Privacy — See our Privacy Policy. Location stays on device for reminders; no Arrivo cloud account.
App Store review demo path
- Allow Location When In Use.
- Search or drop a pin near your current location; set alert distance (e.g. 300 m).
- Start monitoring; allow Always Location if prompted.
- Lock the device; simulate or walk into the radius → local notification (+ Live Activity while monitoring).
Arrivo 支持
联系
常见问题
- 锁屏无提醒:请授予「始终」定位、通知权限,并保持监测会话;静音时请开启震动。
- 耗电:远离目的地时采用低功耗策略,接近时升频;到达后请停止监测。
- 隐私:见 隐私政策。位置默认仅本机用于提醒,无 Arrivo 云账号。